At the Sweetly Bakery & Cafe in Battle Ground, Washington, near Portland, Oregon, customers seem to be feeling a little less generous lately.
ກັບ ອັດຕາເງິນເຟີ້ near record highs and consumers increasingly ເງິນສົດ, a gratuity isn’t what it used to be.
“Since everything got more expensive, we’ve seen a decline in tipping,” said Sweetly’s owner, Irina Sirotkina.
ຮ້ານເບເກີຣີ ແລະຄາເຟ່ຂອງຫວານໃນສະຫນາມຮົບ, ວໍຊິງຕັນ
ທີ່ມາ: Irina Sirotkina
‘Point-of-sale tipping is what people resist the most’
ເຖິງແມ່ນວ່າຊາວອາເມລິກາຫຼາຍຄົນໄດ້ກ່າວວ່າເຂົາເຈົ້າຈະໃຫ້ຄຳແນະນຳຫຼາຍກວ່າປົກກະຕິເມື່ອກິດຈະກຳທຸລະກິດຄືນໃໝ່ ຫຼັງຈາກໂລກລະບາດ Covid, consumer habits haven’t changed much in the end.
ໃຫ້ຄະແນນ 20% ຢູ່ຮ້ານອາຫານນັ່ງລົງແມ່ນຍັງເປັນມາດຕະຖານ, ຜູ້ຊ່ຽວຊານດ້ານຈັນຍາບັນເວົ້າວ່າ. But there’s less consensus when it comes to a carry-out coffee or take-away snack.
Overall, tipping has remained largely flat at quick-service restaurants, according to Toast‘s most recent restaurant trends report. Tips average 17%, nearly unchanged from a year ago.
But when it comes to takeout, customers are tipping less — now down to 14.5%, on average, after climbing earlier in ໂລກລະບາດ, the restaurant software vendor found.
Other payment software providers have also reported that these types of tips have fallen over the last year. For example, Toast’s rival, Square, found that the average tip at quick-service restaurants, which includes cafes and coffee shops, fell from 17.2% to 15.2% from March 2021 to the end of February, according to a report ຈາກ The Wall Street Journal.
Part of it is tip fatigue.
Eric Plam
founder and CEO of Uptip
ທ່ານ Eric Plam, ຜູ້ກໍ່ຕັ້ງ ແລະ CEO ຂອງບໍລິສັດ Startup Uptip ທີ່ຕັ້ງຢູ່ໃນ San Francisco ກ່າວວ່າ "ສ່ວນໜຶ່ງແມ່ນຄວາມເມື່ອຍລ້າ, ເຊິ່ງມີຈຸດປະສົງເພື່ອອໍານວຍຄວາມສະດວກໃນການໃຫ້ເງິນແບບບໍ່ມີເງິນສົດ.
Plam ກ່າວວ່າ "ໃນລະຫວ່າງ Covid, ທຸກຄົນຕົກໃຈແລະຮູ້ສຶກໃຈກວ້າງ," Plam ເວົ້າ. ດຽວນີ້, "ເຈົ້າເລີ່ມເຫັນຄົນດຶງອອກມາເລັກນ້ອຍ," ລາວສັງເກດເຫັນ, ໂດຍສະເພາະເມື່ອເວົ້າເຖິງຈຸດຂາຍ, ເຊິ່ງກະຕຸ້ນໃຫ້ລູກຄ້າໃຫ້ຄໍາແນະນໍາເຖິງແມ່ນວ່າພວກເຂົາຈະໄດ້ຮັບຜະລິດຕະພັນຫຼືການບໍລິການ.
ທ່ານກ່າວວ່າ "ການໃຫ້ຄໍາແນະນໍາຈຸດຂາຍນີ້ແມ່ນສິ່ງທີ່ປະຊາຊົນຕ້ານທານຫຼາຍທີ່ສຸດ," ລາວເວົ້າ, "ບັງຄັບໃຫ້ທ່ານໃຫ້ຄໍາແນະນໍາຢູ່ບ່ອນນັ້ນ."
Service workers rely on tips to boost wages
However, transactions are cashless ເພີ່ມຂຶ້ນ and workers in the service industry are earning minimum or less than minimum wage so having a method to tip is critical, Plam added.
ໃນຄວາມເປັນຈິງ, ຄ່າຈ້າງສະເລ່ຍສໍາລັບພະນັກງານອາຫານໄວແລະວຽກງານຕ້ານການແມ່ນ $ 14.34 ຕໍ່ຊົ່ວໂມງສໍາລັບພະນັກງານເຕັມເວລາແລະ $ 12.14 ສໍາລັບພະນັກງານນອກເວລາ - ລວມທັງຄໍາແນະນໍາ - ອີງຕາມຂໍ້ມູນຫຼ້າສຸດຈາກສໍານັກງານສະຖິຕິແຮງງານສະຫະລັດ.
ຮ່າງກົດໝາຍທີ່ສຳຄັນໃນລັດຄາລິຟໍເນຍ ມີເປົ້າໝາຍທີ່ຈະເພີ່ມຄ່າແຮງງານຂັ້ນຕໍ່າໃຫ້ສູງເຖິງ $ 22 ຕໍ່ຊົ່ວໂມງ ສໍາລັບພະນັກງານອາຫານໄວແລະການບໍລິການໄວໃນຕ່ອງໂສ້ທີ່ມີຫຼາຍກ່ວາ 100 ສະຖານທີ່ໃນທົ່ວປະເທດ. ລະດັບຄ່າຈ້າງປັດຈຸບັນຂອງຄາລິຟໍເນຍແມ່ນ $15.50 ຕໍ່ຊົ່ວໂມງ.
ປະທານປະເທດ Joe Biden and many Democratic lawmakers have pushed for a $15 hourly wage floor across the U.S. The current federal minimum wage is $7.25 an hour and has ບໍ່ມີການປ່ຽນແປງນັບຕັ້ງແຕ່ປີ 2009.
“We are sympathetic but it doesn’t feel good,” Plam said of point-of-sale tipping. “Now that the pandemic is essentially over, its starting to shake out now,” he added. “The good news is we’re rethinking it.”
Source: https://www.cnbc.com/2022/09/01/post-pandemic-americans-are-tipping-less-generously-for-takeout.html